straight from TSB 12-003
Coolant
AGIP PERMANENT SPEZIAL 1-liter container part # 90130011B
Ducati has decided to implement a new engine coolant type. The product - AGIP PERMANENT
SPEZIAL - has been tested under all use conditions and outperforms the previous coolant. The
Multistrada 1200 is the first model implementing this product and all other bikes will follow. It was
chosen due to the high average mileage covered by Owners of this motorcycle. Ducati requires it’s
dealers to replace the coolant on all M.Y. 2010, M.Y. 2011 and M.Y. 2012 Multistrada 1200s free of
charge to the Owner (for both coolant and labor).
The innovative features of this product provide improved protection for all parts contacting it. This coolant is
easily recognizable by its pink color, it is pre-diluted and ready for use, and it must be changed every 48
months or 30,000 miles/ 48,000 km.
Affected VIN range requiring application of the technical solution
AFFECTED VINS
COUNTRY VERSION From frame no. To frame no.
USA, CDN, MEX ZDM12BLW4AB000023 ZDM12BLW4CB021022
CUSTOMER NOTIFICATION
All final customers will be notified by Ducati via e-mail (if DMH has their address) or via postal service
and they will contact you to schedule the appointment
This update operation is valid up to 31 December 2013. After this date it will no longer be
possible to view the operation and claim the reimbursement.
